We love sharing how our customers use Apify. Here’s an inspiring example of how web scraping can be used to add relevant knowledge to OpenAI assistants.
b2bLEAD.ai created Aia, an AI assistant that's helping businesses handle online customer interactions. Aia instantly answers questions about an organization, helping visitors convert into viable leads.
This smart solution works round-the-clock in over 50 languages, providing quick, helpful responses that build customer confidence. By offering a smooth brand experience and encouraging call-back requests, Aia turns curious website visitors into qualified leads.
Here's how b2bLead.ai created Aia:
- Scrape client websites using Apify's Website Content Crawler
- Export data as JSON and embed it into an OpenAI assistant
- Call the assistant via API from their custom front-end
The AI powering Aia learns from each interaction, continuously improving its responses to customer queries. It handles multiple inquiries simultaneously, so businesses can scale their customer service.
Co-founder James Wood and his team have made Aia adaptable to various industries. From explaining investment products to detailing manufacturing processes, Aia delivers tailored, knowledgeable support.
James on choosing Apify for their web scraping needs:
A friend of mine recommended Apify. I found Website Content Crawler, and it seemed to work better than anything else.
- - James Wood
Apify advantages for b2bLEAD.ai:
- Quick setup: approx. 10 minutes to configure a new AI tool after scraping
- Handles various website structures
- Scrapes PDFs for comprehensive data collection
Curious about how AI can transform your customer service? Check out b2bLEAD.ai to see Aia in action. And if you're looking to power your own AI innovations with web scraping, explore the AI tools Apify has to offer and try them for free today.
