From the early days of Apify we knew that some of our customers didn’t have the time or technical expertise to build web scraping or other automation solutions themselves. To help these customers with their projects, we were always ready to build a custom solution for a fee. We just needed them to fill in a short form and provide us with as much detail about their projects as possible. Then our Apify experts reviewed the project, created a quote, agreed it with the customer and delivered the project.
However, the process was quite manual and our customers didn’t have much visibility when it came to the status of their projects. To improve the experience, today we’re launching a new section in the Apify app called “Orders” which will help you keep track of projects that you have ordered from Apify.
To get started, just fill in the form and order your custom solution at https://www.apify.com/request-solution
Next, go to the Apify app and look for Orders in the menu. You will see a list of all the projects that you have ordered from Apify, including their status, deadline, price, etc. From here you can track your projects from the initial request all the way to delivery.
When you click on a specific project, you will see all the important information such as project description, links to finished actors, attachments, billing and much more is to come.
We have already started the migration of all running projects from our old system. New customers will see all their projects in the Orders section, and older projects that are still live should appear there in a week or two. Old finished and paid projects will not be migrated.
Please note that this is just the first step on our journey to streamline the process of buying and delivering of custom software online, especially for companies that don’t have in-house developers. So stay tuned, more features are coming soon!
Do you have an idea for a project that you would like to get developed and don’t know how? Just fill in the form to order a custom solution and somebody from our team will get in touch with you. Or do you have any feedback you’d like to share? Please let us know at support@apify.com
One more thing! We are looking for talented developers to join our team and become Apify experts. If you are interested in how the web works, please have a look at Apify job offers and make sure to get in touch!
Happy ordering of custom solutions!
